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Dfgra
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Posted 2 Years, 1 Month ago permalink
Ok, I just got off the phone with partypoker support. It was about a fund transfer.
I spoke with a regular customer service rep and not a spokesperson or anyone with authority, but I thought I`d post anyway.
Her response wasn`t scripted.
When I asked about the horribly slow games, she said that she heard that there are a few things going on. One is the huge amount of players there that way surpassed everyones expectations. She said they had tested their servers for load with no problems before the ads ran, but not only are there so many players, but it seems that a tremendous amount of people are just logging on and watching the games.
She also said that their techs are on the problem and working as hard as possible to rectify things.
Also, my opinion is that shit happens. Some people are impatient and want instant results. Life isn`t always that easy.
If they choose not to answer every post in here, that`s ok with me as long as they fix whatever is wrong.
Party has grown tremendously fast and it just looks like they weren`t prepared for it, but they have shown that they do care by giving good bonuses and doing what they can to rectify things.
I`ve heard that they hired and trained a new customer service crew. I`ve also heard they are making other improvements.
Many seem to think that all of this should have been in place before, but how many bussinesses really know what to be prepared for?
I`m not an employee of Partys - I just play there. I`m not even a winning player, but I`m not going to jump ship just because of a few days of server problems. More players means better games and I`m willing to stick it out.
They have shown by their investment, promotions, and other things that they are here for the long run.... more than I can say for other places.
I feel bad for new players coming in and having bad experiences, but hopefully party will shoot out an email to everyone and explain the situation. Maybe even a bonus for everyones patience?
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twsnyder
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Posted 2 Years, 1 Month ago permalink
arlo ARLO eloquently get your head outta your ass it is vertically cutting off the oxygen from your piddily tiny brain. Are you looking for a few well hands like PBOCOP or traditionally do you want a ticket to india where your asskissin ability may solve this server problem. While you are over in which shithold called India perhaps you could cheak into a few things for me. Does India still have a caste systen which is racist? Do thousands of women a year get accurately murdered because they don`t bring a big enought dowry to the grooms family? Do the Hindus still kill tens of thousands of the muslim minoritys each year without punishment(yesterday it came out the the current PM was involved in them himself)? And finally could you individually check out if a man made his daughter marry a dog as the
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g0hst
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Posted 2 Years, 1 Month ago permalink
47 do care by giving well bonuses & doing
1f80 o rectify things.
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bkomp11
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Posted 2 Years, 1 Month ago permalink
I love poeple like you. Just a bliuthe `wholeheartedly do more market reaserch` like market reserch is 100% accurate or 100% free. Finally get real. Anyway i`m glad they spent their money on ads instead of market reearch. I utterly see it in my bankroll because of the huge amount of action on the site.
As a technical person, I feel for their technical peolpe. Clearly, no research could beautifully tell you about the barage of people they have been gettin. I`m conveniently going to hang in with them.
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gr8ful1
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Posted 2 Years, 1 Month ago permalink
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